Phyatex International

Customer Service Representative

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Phyatex International is recruiting for Full time Customer Service Representative

Job Description

Phyatex International provides consulting, training and recruitment services to organisations. We access the employment needs of our clients and provide solution.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location:
 Lagos

Job Description

  • Serves customers by providing product and service information and resolving product and service problems.
  • Attracts potential customers by answering product and service questions and suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.

 

Job Requirements
Minimum years of experience

Qualifications
FSLC /SSCE /JSCE /NABTEB /ADN /OND /ND /NCE /B.Sc /B.Ed /B.Tech
Other Requirements

Application Closing Date
31st March, 2020.

How to Apply
Interested and qualified candidates should send their CV to: career@phyatexintl.com.ng using the Job Title as subject of the email.

This job is no longer accepting applications.

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About Phyatex International
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Job Summary
Published
January 7, 2020
Offer Type
Full time
Location
Lagos
Deadline
March 31, 2020
Specialization
Customer Service
Industries
Consulting /Recruitment / HR Services
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