Phyatex International

Customer Service Representative

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Phyatex International is recruiting for Full time Customer Service Representative

Job Description

Phyatex International provides consulting, training and recruitment services to organisations. We access the employment needs of our clients and provide solution.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location:
 Lagos

Job Description

  • Resolve customer complaints via phone, email, mail, or social media.
  • Use telephones to reach out to customers and verify account information.
  • Greet customers warmly and ascertain problem or reason for calling.
  • Cancel or upgrade accounts.
  • Assist with placement of orders, refunds, or exchanges.
  • Advise on company information.
  • Take payment information and other pertinent information such as addresses and phone numbers.
  • Place or cancel orders.
  • Answer questions about warranties or terms of sale.
  • Act as the company gatekeeper.
  • Suggest solutions when a product malfunctions.
  • Handle product recalls.
  • Attempt to persuade customer to reconsider cancellation.
  • Inform customer of deals and promotions.
  • Sell products and services.

 

Job Requirements
Minimum years of experience

Qualifications
FSLC /SSCE /JSCE /NABTEB /ADN /OND /ND /NCE /B.Sc /B.Ed /B.Tech
Other Requirements

Application Closing Date
31st December, 2019.

How to Apply
Interested and qualified candidates should forward their Applications to: careers@phyatexintl.com.ng with the "Job Title" as subject of the email.

This job is no longer accepting applications.

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About Phyatex International
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Job Summary
Published
November 11, 2019
Offer Type
Full time
Location
Lagos
Deadline
December 31, 2019
Specialization
Customer Service
Industries
Consulting /Recruitment / HR Services
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