Bolt Nigeria (Taxify)

Customer Support Specialist

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Bolt Nigeria (Taxify) is recruiting for Full time Customer Support Specialist

Job Description

Taxify is one of the fastest growing ridesharing apps in the world with millions of happy customers in 20 countries, from Europe to Mexico to South Africa. Our mission is to build the smartest way to move in cities – more convenient than public transport, but cheaper than driving your car.

We are looking for an experienced candidates, who will make it easy and effortless for all Taxify users regardless of their country of location, to fill the position below:

Job Title: Customer Support Specialist

Location: Abuja

Job Description
You will: 

  • Represent Taxify in any English spoken market, primarily the local market at first
  • Support all Taxify users and help them get the most out of our apps
  • Create loyal fans by showing them we really care
  • Contribute and share ideas to decrease the workload and improve the quality & speed of Taxify’s customer support
  • Be a key player in building a support team in a challenging hypergrowth environment
Job Requirements
Minimum years of experience

Qualifications
FSLC /SSCE /JSCE /NABTEB /ADN /OND /ND /NCE /B.Sc /B.Ed /B.Tech
Other Requirements

Requirements
We really want you to:

  • Understand what does outstanding customer support look like and be ready to go the extra mile
  • Be a hustler, not stopping after 20 obstacles a day
  • Have excellent spoken and written English, any other language is a plus
  • Be passionate about new technology and ridesharing
  • Be always ready to put customers first, be passionate about helping others
  • Be curious as to why customer support is contacted in the first place and be ready to tell the story to other teams within Taxify

We Offer

  • Competitive salary
  • A super motivated and talented team to work with
  • Flexible working hours
  • Free Taxify credit
  • Amazing experience working in one of the fastest growing start-ups in the world
  • Unique opportunity to shape the transport industry in EMEA
  • No corporate BS

How to Apply
Interested and qualified candidates should:

Use link to apply

This job is no longer accepting applications.

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About Bolt Nigeria (Taxify)
Bolt, formerly known as Taxify is one of the fastest growing companies in Europe and Africa with over 3M customers in more than 20 countries. Taxify was founded in Estonia in 2013 as a market-leading platform connecting riders to private drivers or licensed taxis.Taxify was founded by Markus Villig (then only 19 years old, a high-school student) in 2013, with a vision to aggregate all Tallinn and Riga taxis into one platform. The service was launched in August 2013 and in 2014 it went on to fore...
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Job Summary
Published
November 13, 2017
Offer Type
Full time
Location
Abuja Federal Capital Territory
Deadline
November 27, 2017
Specialization
Customer Service
Industries
ICT / Telecommunications /Logistics / Transportation
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