Fadac Resources and Services - Our client is a leading player in the electronics and home appliances industry in Nigeria that specializes in the distribution and sales of electronic products from major brands with branches nationwide.
Due to expansion, they are recruiting to fill the position below:
Job Title: E-Commerce Manager
- Responsible for all product listing and content development
- Sourcing all pictures and content from product managers/Marketing dept./ digital team
- Effectively manage 3rd party portal seller centre (JUMIA/ KONGA/ SMEMARKET HUB/ STERLING ONEPAY, etc)
- Engage with Digital Marketing team to enhance performance of all seller centre platforms
- Engage with Web designing team for picture and graphic editing.
- Manage end to end order cycle management process for all e-commerce orders.
- Follow-up on payment and reconciliation for all e-commerce orders
- Timely update of stock availability for all listed products.
- Price analysis via all e-commerce portals.
- Managing customers queries and feedback for service and returns.
- Management MIS and reports.