ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than a decade of experience, the company was formed by the divestment of the telecommunications services division of Telnet Nigeria Limited and has been in operation for many years. ipNX currently provides a range of communications and IT services to Corporate organizations within Nigeria on its IP (Internet Protocol) based communications network using both radio and satellite communications technologies. As part of its growth strategy, ipNX seeks to also extend its services to small and medium sized businesses and residential customers. In the long term, ipNX has determined that it needs also to have a strategic presence in the wire line market to ensure that we will be able to provide future services, which require high bandwidth in the last mile.
Job Title: Employee Experience and Communications Officer
Job ID: 58
Location: Victoria Island, Lagos
Department: Human Capital Management
Function: Content creation/curation, employee experience, internal & external communications.
Reporting to: Head, HR Operations
Travel Frequency: Occasional
Purpose of the Job
Responsible for creating and executing a digital communication strategy for engaging with employees. Also, monitoring and improving the overall employee experience across company culture, physical space and technology to produce an engaged, motivated and high performing workforce.
Expected Key Results
Wholesome employee experience.
Internal communication & content curation duties.
Develop strategies and initiatives that would enhance employee experience.
Monitoring employee experience KPIs (satisfaction, engagement, productivity) as it relates to company culture, physical space and technology tools.
Drive leadership awareness, commitment and accountability for the employee experience and diversity and inclusion.
Foster positive employer-employee relationships through effective communication.
Design & review copy for print and digital platforms.
Handle protocols for internal corporate announcements. Create alignment by taking concepts/ideas from various stakeholders to create deeply resonating & engaging content.
Manage and update all ipNX internal employee digital presences such as career portal, Intranet, etc.
Report to Executive Director, Corporate Services on trends on all employee experience touch points.
Create SLAs for vendors as it pertains content and designs for corporate services.
Assist with general administrative/corporate duties as necessary.
Perform other duties as assigned by the Executive Director, Corporate Services.