Field Service Engineer

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Conventional milk cartons are an unbreakable improvement over glass milk bottles, but the introduction of the Tetra Pak aseptic beverage container in the late 1950's was revolutionary for the food and beverage industries. Tetra Pak -- which takes its name from the original tetrahedron-shaped cartons it developed -- manufactures and markets food packaging containers, filling systems, and distribution equipment for industrial customers in more than 170 countries. Its coated-paperboard boxes are used to hold dry, wet, cold, and shelf-stable foods and beverages. The privately-owned company is the largest subsidiary of holding company Tetra Laval International.


Job Title: Field Service Engineer
Location: Lagos


Job Description: 
The Processing Field Service Engineer delivers high quality services and customer support by providing automation solutions, programming assistance, training and troubleshooting services on Tetra Pak Processing Equipment in the Food, Dairy, Ice Cream and Cheese industries. 

Tetra Pak provides learning opportunities in technical areas as well as service and sales career growth. This position provides a strong foundation and continuing career opportunities for many positions within the company including Automation Engineer, Technical Sales Engineer, Project Engineer, Cluster Specialist, and Upgrades Specialist.

To be successful in the FSE role, one must have an understanding of both application and system functionality. 

  • Provide technical assistance for installation, commissioning, start up and production supervision of new food processing equipment.
  • Establish and maintain a continuous positive relationship with customers including support and follow-up on customers’ concerns and issues.
  • Carry out planned and breakdown maintenance service on processing machines both locally and abroad  (automation, electrical, mechanical, pneumatic, hydraulic, ...)
  • Troubleshoot and solve technical malfunctions and breakdowns. Conduct basic root cause analysis of problem, to ensure rapid resolution and/or escalation to appropriate stakeholders.
  • Identify and take action on system performance issues, implementing operational improvements that are identified and approved.
  • Audit customer equipment and recommend corrective measures such as replacement of worn out parts.
  • Carry out basic training courses on customer’s equipment, coaching customer’s employees regarding technical aspects related with the Tetra Pak equipment.


    Minimum years of experience


    Other Requirements


    • 2-4 years experience in electrical troubleshooting, and both mechanical and electrical maintenance of industrial equipment and other related capital equipment involving all levels of complexity.
    • Programming skills on Siemens S7-300 and RsLogix500 and HMI knowledge would be an added advantage
    • Work experience in a liquid food, chemical, beverage or brewery processing systems installation and service will be an added advantage.
    • Ability to read and understand mechanical & electrical drawings, Flow diagrams, Process diagrams and Instrumentation P&ID diagrams.
    • Degree in Electrical engineering field.
    • High level of proficiency in English, with strong writing/reporting skills. French is an added advantage.
    • Result-oriented work, team  player, ethic to always deliver on-time on-scope and within budget
    • Driving License.

    This job is no longer accepting applications.

    If any company or recruiter demands money from you, please report to us immediately.

    About Tetra Pak
    Tetra Pak is a multinational food packaging and processing company of Swedish origin with head offices in Lund, Sweden, and Lausanne, Switzerland. The company offers packaging, filling machines and processing for dairy, beverages, cheese, ice-cream and prepared food, including distribution tools like accumulators, cap applicators, conveyors, crate packers, film wrappers, line controllers and straw applicators.Tetra Pak? is one of three companies in the Tetra Laval Group – a private group t...
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    Job Summary
    October 9, 2017
    Minimum of 2years
    October 31, 2017
    Engineering/ Technical
    Manufacturing / Production
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