Corinthia Villa Hotel

Front Office Manager

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Corinthia Villa Hotel is recruiting for Full time Front Office Manager

Job Description

Corinthia Villa is a luxurious boutique Hotel. Beautifully designed with 70 rooms of individual character. The design reflects a cool style and incorporates the elegance and sophistication of complete luxury for both business and leisure traveler.

We are recruiting to fill the position below:

Job Title: Front Office Manager

Location: Abuja

Job Description

  • Managing and training the Front Office staff
  • Ensuring the front desk provides a professional and friendly service for guests
  • Dealing with guests
  • Arranging staff scheduling
  • Acting as liaison between General Manager and staff
  • Monitor high balance guest and take appropriate action.
  • Ensure implementation of all hotel policies and house rules.
  • Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes.
  • Prepare revenue and occupancy forecasting.
  • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
  • Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests managers and other employees.
  • Monitor all V.I.P 's special guests and requests.
  • Maintain required pars of all front office and stationary supplies.
  • Review daily front office work and activity reports generated by Night Audit.
  • Review Front office log book and Guest feedback forms on a daily basis.
  • Maintain an organised and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs.
  • Perform other duties as requested by management.
Job Requirements
Minimum years of experience

0

Qualifications
OND
Other Requirements

Application Closing Date

4th August, 2020.

Method of Application

Interested and qualified candidates should send their CV to email below  using the Job Title as the subject of the email.

This job is no longer accepting applications.

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About Corinthia Villa Hotel
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Job Summary
Published
July 28, 2020
Offer Type
Full time
Location
Abuja Federal Capital Territory
Deadline
August 4, 2020
Specialization
Secretarial / PA
Industries
Food Services / Hospitality / Hotels
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