Global Infrastructure Manager - Banking & Payment

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Job Description

BitPesa is a pan-African platform redefining how businesses make payments to and from sub-Saharan Africa. Focused on using cutting-edge blockchain technology to increase efficiency across markets, BitPesa opens corridors for business payments and trade between Africa and the rest of the world.

We are recruiting to fill the position below:

Job Title: Global Infrastructure Manager - Banking & Payment

 Can be in Nairobi - Kenya, Dakar - Senegal, Lagos - Nigeria, London - England or Madrid - Spain


  • BitPesa is seeking a driven individual with an interest in building alternative financial infrastructure for frontier markets, hyper-organized and result-oriented to manage a fast-growing team of operations associates.
  • Working under the guidance of the Head of Strategic Growth, the Global Infrastructure Manager - Banking & Payment is responsible to manage a team of operations associates to achieve company metrics of revenue, cost of sales, customer satisfaction & operational efficiency by working closely with banks/payment processor in the country or region assigned to and internal teams (Product, Engineering, Legal, Compliance, Sales, Finance and Treasury)

Key Performance Indicators:

  • Projects delivered in time to unlock revenue potential and improve customer satisfaction & operational efficiency
  • Cost of sales (fees to banks / payment processors / telcos)
  • Team talent metrics (talent hiring, on-boarding, performance, retention etc.).

Key Responsibilities

  • Acquire / Nurture / Maintain strong relationships with global and regional banks / telcos / payment processors to optimize and expand our global payment infrastructure
  • Build global roadmap of infrastructure maintenance, optimization and expansion projects in alignment with revenue, cost of sales, customer satisfaction and operational efficiency metrics
  • Manage a team of 3-5 operations associates to build their own country / regional roadmap and execute end-to-end projects
  • Build monitoring systems to identify risks and ensure accountable delivery across different jurisdictions
  • Analysing data and searching for new features to constantly improve our payments product offering
  • Work closely with internal senior leadership of Product, Engineering, Legal, Compliance, Sales, Finance and Treasury


Job Requirements
Minimum years of experience

Other Requirements


  • Existing senior executive relationships with global / regional banks / telcos / payment processors required (prefer candidates who has relationships across EU, Sub-saharan Africa and MENA)
  • Proven track record of delivering results despite of limited time/resources/control
  • Love finding creative and quick solutions to solving ad-hoc issues
  • Love documenting whatever you’ve learnt and make it institutional knowledge
  • Comfortable with changing priorities and adapt easily to create highest impacts for the company/ customers
  • Prior experiences / knowledge in treasury back office, various settlement systems (SWIFT, Cheque clearing, Inter-bank systems, TT, RTGS, EFT) and end-to-end FX wholesales operating model
  • English is required, Arabic, Spanish & French preferred
  • Valid work permit in the location you are applying for - We don't sponsor work permit until probation (3-6 months) is confirmed.


  • Be part of an international, ambitious and successful team
  • Global / regional network / exposure in FinTech / Blockchain industry
  • Diverse career growth opportunities
  • Competitive salary.

How to Apply
Interested and qualified candidates should:

This job is no longer accepting applications.

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About BitPesa Nigeria
Job Summary
April 17, 2019
Offer Type
Full time
May 1, 2019
Ecommerce / Retail / Wholesales
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