Adexen Recruitment Agency is mandated by one of its clients in the Finance Industry to recruit a suitably qualified candidate to fill the position below:
Job Title: Head of Recovery
Location: Ibadan, Oyo
- Verify compliance and proper filling of loan agreements.
- Follow up on loan insurance and quality guarantees.
- Assess the situation of late payment to facilitate speedy customer in the payment.
- Establish recovery procedures for managing customers in arrears.
- To ensure the recovery of written off loans.
- Monitor customer file and late payment in arrears.
- Perform reminders by telephone, mail or in the field of late payment by customers.
- Apply debt collection procedures to unpaid instalments.
- Maintain close relationship with customers.
- Achieve given recovery targets.
- Negotiate a new schedule in case of actual difficulty of the customer fund.
- Ensure recovering unpaid instalments is in accordance to the banks’ policy.
- Checking loan agreements.
- Monitoring customer‘s compliance to timeline