Hospital Service Manager

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Job Description

The Eye foundation hospital was started in 1993 as a high tech specialist Eye hospital capable of providing services comparable to those obtainable abroad. It is the first and foremost indigenous eye practice in the country that runs a group practice with many sub specialized ophthalmologists.

We are recruiting to fill the position below:

Job Title: Hospital Service Manager

 Lagos, Ogun

Job Description

  • The Hospital service manager will be responsible in handling the day-to-day administrative and operational workflows of the hospital, in addition to providing active support to clinical departments and workflows.
  • The HSM will interact with staff (at all levels) in a fast paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism and confidentiality.
  • Strong decision making ability and attention to detail are important in this position.


  • Responsible for the day to day operations of the facility as a manager you must secure the operational and administrative stability of the establishment
  • Support the Marketing of hospitals’ services to prospective public/private hospitals/clinics, Public/private agencies, organizations/ companies.
  • To ensure patient satisfaction by cultivating an efficient and safe environment.
  • Keeping a log of all facility and equipment maintenance needs and reporting timely to appropriate section handling it to avoid downtime.
  • Responsible for collecting/supervising the collection of relevant metrics to be used to improve patient care and drive business growth.
  • Responsible for fostering strong communication across medical staff and non-medical staff to create an efficient work environment.
  • Responsible for ensuring the enforcement of organizational policies and oversee the staffs’ compliance to policies.
  • Responsible for preparing of daily/weekly/monthly/annual activity progress reports.
  • Maintain administrative staff by orientating, training employees, maintaining a safe and secure work environment; developing personal growth opportunities.
  • Assisting the HR team & Management by accomplishing staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
  • Responsible for your branch staff leave planning and leave calendar in collaboration with clinical dept.
  • Improve program and service quality by devising new applications; updating procedures; evaluating system results with users.
  • Achieve financial objectives by anticipating requirements; submitting information for budget preparation; scheduling expenditures; monitoring costs; analyzing variances.
  • Maintain continuity among corporate, division, and local work teams by documenting and communicating actions, irregularities, and continuing needs.
  • Contributes to team effort by accomplishing related results as needed.
  • Be able to cover for administrative staff on leave or off sick if need be.
  • Any other duties as assigned by the Management from time to time.


    Job Requirements
    Minimum years of experience


    Other Requirements


    • Minimum of B.Sc or HND in any Social Sciences or any relevant discipline
    • Minimum of 2 years’ experience as an administrator.
    • A hospital service experience is an added advantage.
    • Marketing experience is an added advantage.

    Computer Savvy Skills:

    • Must be an intermediate level user of Microsoft office suite (Word, Excel and PowerPoint)

    Skills and Competencies:

    • Expert level written and verbal communication skills.
    • Team Building.
    • Ability to Multitask.
    • Planning and Coordination.
    • Marketing skills is key for the role.
    • Time Management.

    Application Closing Date
    7th December, 2018.

    How to Apply
    Interested and qualified candidates should submit their CV and Suitability Statement as a single attachment to email The subject of the email should be the "Position Title/Location" and the CV/Suitability Statement should be saved in the applicant's full name.


    • Kindly state how you heard about the role in the mail.
    • Eye Foundation Hospital Group is an equal opportunities employer and is committed to achieving gender balance within the organization. Only shortlisted candidates will be contacted.
    • Shortlisting will start as soon as we start receiving applications.

    This job is no longer accepting applications.

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    About Eye Foundation Hospital Group
    Job Summary
    November 23, 2018
    Offer Type
    Full time
    Minimum of 2years
    Lagos /Ogun
    December 7, 2018
    Medical/ Health
    Healthcare / Pharmaceutical
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