HVAC Manager

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Description

Our primary focus is to provide facility management, project management and real estate development consultancy, training and professional services delivery support to corporate organisations and private investors with major real estate assets. We pride ourselves in the delivery of high quality professional services while ensuring minimum total life cycle cost of the asset to the owner. In collaboration with our foreign technical partners Cluttons UK we are able to access global best practices, systems and standards to deliver best value to our customers leveraging our knowledge and expertise of the local operating environment. Cluttons UK is a leading firm of international property consultants and chartered surveyors with a network of offices in the UK, Europe, Middle East, South Africa and the Caribbean. AMFacilities is also in active collaboration with the International Facility Management Association (IFMA) Nigerian chapter. Alpha Mead Facilities is the first Nigerian facilities management company to be awarded ISO 9001:2008 certification by both UKAS and ANAB in the UK and US respectively. In 2012, AMFacilities won the IFMA Excellence Award for the Best Corporate FM Stakeholder. This same year, the company was appointed to benchmark facility management practice in Nigeria and the entire African region by FM Benchmarking, the global body responsible for tracking the performance of facilities management in organizations and establishing universal standards. AMFacilities was recently recognized as one of Nigeria’s Fast Growth 50 Companies, an award given by the All World Network (a company founded by Harvard Business School Professor, Micheal Porter and two others) in collaboration with the Tony Elumelu Foundation. We build our business on a strong platform of the 3Ps- People, Process and Place which defines our mission: We engage the right people both internally and externally and invest strongly in our people and people relationships, whether employees, customers, suppliers or the wider community. The company has developed processes and standards which help to ensure that all activities are sustainable and deliver good results. The ultimate result which we deliver is the place where the customers live, work or play and we thrive to ensure that we provide comfort, safety and security on all our facilities.

Job Title: HVAC Manager

Job Type: Full Time

Qualification: Secondary School (SSCE) , Vocational

Experience: None

Location: Lagos

Job Field: Engineering / Technical 

The HVAC (heating, ventilation, and air conditioning) Service Manager leads staff members who install, repair and maintain heating and air conditioning systems in both residential and commercial buildings. This manager routinely works directly with service and install technicians, dispatch personnel and other managers to ensure customer satisfaction while meeting departmental goals and objectives. Presenting himself as a senior company representative, the HVAC Service Manager often communicates directly with customers, vendors and suppliers to ensure accurate communication of job or project status and requirements.

PRINCIPLE RESPONSIBILIITIES/DUTIES

  • The HVAC Service Manager directs daily operations of the HVAC Service Department by successfully performing the following tasks, duties and responsibilities:
  • Schedules, directs and provides technical support for HVAC technicians to meet service demands and customers’ expectations
  • Recruits, interviews, hires and trains HVAC technicians as required to meet workload demands, and company or customer expectations and requirements
  • Supervises and directs the HVAC technicians to effectively perform the functions of equipment repair, installation, start-up, operation, and other duties as required to ensure customer satisfaction
  • Reviews technicians’ work to ensure quality meets established standards, techniques and safety requirements; makes recommendations as requirements to improve quality and productivity
  • Responsible for HVAC technicians’ performance appraisals, reviews and for setting improvement goals per company requirements
  • Establishes and maintains a regular training program to ensure that HVAC technicians are properly trained on latest service techniques and safety procedures for equipment and general working conditions
  • Conducts group and one-on-one meetings with technicians as required for training, evaluation and general communication; participates and/or conducts regularly scheduled departmental safety/informational meetings
  • Communicates regularly with dispatch to ensure that personnel are being scheduled properly by skill level, efficiency and training requirements
  • Communicates daily with dispatch reporting on project information, estimated time to complete jobs, labor hours and parts or material used
  • Maintains communication with vendors and factory personnel concerning warranty issues, product recall notices, operational problems with products, premature failures and other issues as they apply to products and equipment sold and serviced by the HVAC Service Department
  • Develops and monitors budgets, goals and objectives to insure departmental profitability
  • Reviews work orders, invoices and time reports for accuracy, and to ensure timely cash flow and maintain minimal account receivables
  • Specifies and makes sure that required parts are ordered in timely fashion to ensure work deadlines are met
  • Ensures that all company/department policies are being followed by all HVAC technicians
  • Oversees assigned HVAC service vehicles, monitors vehicles to ensure they are being maintained and operated as required and used according to company policy
  • Monitors HVAC service vehicles to ensure they are in an acceptable condition to allow technicians to efficiently work out of the vehicle, and that an adequate inventory of parts and material are maintained
  • Keeps current with latest factory OEM training on current products, coordinates HVAC technician training and maintains training records to ensure personnel maintain proficiency in preventive maintenance, start-up, trouble-shooting, and repair of supported equipment
  • Generate sales leads; and promotes and develops maintenance/service agreements; estimates and generates bids for contract projects/work
  • Manages larger installation, start-up and commissioning projects; coordinates and directs a team of technicians and/or installing contractors; performs prestart-up inspections and completes turnover of equipment to owner
  • Work with other departmental managers to meet company and departmental goals and objectives
  • Other tasks and responsibilities as required to maintain efficient department operations
Requirements
Minimum years of experience

0

Qualifications
SSCE
Other Requirements

MINIMUM JOB REQUIREMENTS

  • The HVAC Service Manager should possess the following skills, characteristics and abilities:
  • Excellent customer service and sales skills
  • Five years HVAC Management related experience; or an equivalent combination of education and experience
  • Some post-high school education from college, trade school or military
  • Exhibit an in-depth knowledge and understanding of HVAC and refrigeration systems
  • Has the ability to read, interpret, utilize and train on manuals, schematics and control circuits related to HVAC and refrigeration systems
  • Technical aptitude with knowledge of local codes and an ability to use resources at hand to find solutions
  • Excellent leadership skills to enhance team productivity and standards of work produced
  • Excellent verbal and written communication skills; and strong conflict management skills
  • Detail oriented and highly organized with the ability to handle multiple tasks and assignments
  • Good computer skills: knowledge of and proficiency in common office applications such as MS Word, Excel, Outlook and general software navigation
  • Possess a strong personal desire for improvement; and the desire to motivate HVAC technicians to be better tomorrow than they are today
  • Have a clean, neat and professional appearance; a top performer who can instill pride of workmanship in himself and in others
  • Ability and willingness to work non-standard schedule: nights, weekends and holidays as/if required

Method of Application

Interested and qualified candidates should send their Applications to: recruitment@alphamead.com using the "Job title" as subject of the email.

This job is no longer accepting applications.

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About Alpha Mead Group
Job Summary
Published
February 27, 2020
Offer Type
Full time
Location
Lagos
Deadline
March 15, 2020
Specialization
Engineering/ Technical
Industries
Engineering / Construction / Real Estate
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