Information Management Officer

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ACTED is recruiting for Contract Information Management Officer

Job Description

Acted Nigeria Mission operates throughout the North East Region of Nigeria. Due to the nature of operations, the geographical locations in which we as a mission deliver humanitarian aid, the unpredictable and ever-changing context, staff accountability procedures, the importance of effective communications and the concern of staff safety and security during any field deployments within this context is of a huge concern:

Job Title: Information Management Officer

Location: Monguno/Mobile, Borno

Job Field: CCCM

About the Job

  • Under the supervision of the CCCM PM, the IM Officer is responsible for the development of information management system and collection, updating and maintaining timely and accurate CCCM data. This includes but it is not limited to designing data collection tool, conduct data collection, analyses data and produce information products for partners and stakeholders, data storage, and sharing of data, adhering to data protection policies.


  • Collect, monitor and maintain all data related to the camp population in camp level database.
  • Ensure all relevant activities in the camp are fully documented, including systematic and timely data collection. This includes but is not limited to:
  • Maintain up to date 5Ws and contact lists for all areas, and share to line manager once a month
  • Complete Camp or Area Population Profiling at least once a quarter per area and share to line manager when complete
  • Working with relevant CCCM colleagues, ensure Service Monitoring results are verified and shared as Factsheet to relevant stakeholders once a month
  • Working with relevant CCCM colleagues, ensure CRM database and reports are shared to relevant stakeholders once a month
  • Ad hoc data collection and reporting as required
  • Design data collection tools and revise them for improvements based on experience, needs and lessons learnt
  • Conduct data collection or train and supervise enumerators to conduct data collection
  • Maintain clean and up to date datasets/databases, removing unnecessary and duplicate datasets
  • Data entry as required, ensuring accuracy
  • Create visual information products for sharing with partners and stakeholders, such as site profiles, info graphics and chart, brief narrative reports summarizing data collected and related particularly to service delivery, population movements, CWC activities, risk evictions, community governance and complaints
  • Prepare agendas, and record meeting minutes (or delegate this responsibility), and share minutes with relevant stakeholders in a timely manner for coordination meetings, sub sector meetings, and committee meetings, and additional meetings as required
  • Conduct field visits to verify data, as required (time split roughly equally between each base)
  • Maintain filing system (hard and soft copies) in an organized manner for easy access and use
  • Carry out any other relevant duties assigned by line manager
  • Mainstream Protection through all activities
  • Considering gender, protection, and GBV concerns in all aspects of activities
  • Promoting of and adhering to Prevention of Sexual Exploitation and Abuse policy and guidelines (for site residents, ACTED staff, partner agencies, casual labors)
  • Strict compliance to data confidentiality principles and policies during data collection, data storage and data sharing
Job Requirements
Minimum years of experience


Other Requirements


All interested Candidates should master ACTED’s core Principles: Independence, Neutrality, Non-discrimination, free and direct access to victims, Ethics, Professionalism, anti-Corruption, Transparency and Accountability. Moreover, we also expect the following:

  • Completion of university degree in Database, Humanities, Social Studies, or another relevant degree
  • Minimum 2 year of experience in administration of data using computers
  • Proficient in Microsoft Office (Word, Excel, and PPT)
  • Experience using Kobo, or other mobile data collection technology. Experience programming preferred.
  • Ability to use other database software would be an added advantage.
  • Ability to maintain good working relationship with colleagues and partners
  • Accuracy and keen attention to details, in order to produce high-quality documents and maintain good databases
  • Excellent communication skills.
  • Positive attitude, highly flexible, with the ability to use initiative.
  • Ability to work in a multi-cultural environment.
  • Understanding of gender, protection and human rights.
  • Commitment to promoting gender equality.

Preferred Experience:

  • Proficiency in English, Hausa and Kanuri language, both oral and written.
  • Experience in working with national partners, local/government authorities, and UN organizations.
  • Experience in international and/or local NGO; ideally involved in the direct implementation of field level humanitarian assistance to refugees or IDPs, ideally in a camp or camp like setting

Essential Knowledge and Skills:

  • All employees should master ACTED’s core Principles: Independence, Neutrality, Non-discrimination, free and direct access to victims, Ethics, Professionalism, anti-Corruption, Transparency and Accountability

We Offer

  • Contract length: 6 Months with possibility of extension
  • Start date: As soon as possible

Application Deadline

17th April, 2020. (12 Noon)

Method of Application

Interested and qualified candidates should apply online

Application Procedure

  • All applicants must send a cover letter and an updated CV (no longer than four pages) in English.
  • CV and Cover Letter indicating and explaining the suitability to the position applied.
  • Provide contact details (name, position, email address and tel. no.) of 3 professional non-related references, whereas 1 must be for the latest employer. Please do not attach any written recommendations.
  • Applications should be addressed to: The Recruitment Manager


  • Only motivated applications that address the stipulated duties and meet the required qualifications, sent together with a CV, will be considered. CV-only applications will not be considered. Please note: The position title and location must be written in the subject line of the e-mail otherwise not considered.
  • ACTED considers all applicants based on merit without regard to race, sex, color, religion, sexual orientation, age, marital status, or disability.
  • CVs will be review on rolling bases Due to the large numbers of expected applicants ACTED will only inform shortlisted candidates. We apologies for the inconvenience. Only short-listed applicants will be invited for written test and oral interview.
  • For general information about ACTED, please consult:

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ACTED, formerly 'Agency for Technical Cooperation and Development', is a French humanitarian NGO established in 1993. It is a non-governmental, non-political and non-profit organization committed to supporting vulnerable populations around the world.ACTED is committed to acting today and investing in tomorrow with the contribution of a wide range of partners, from local-based organisations to global networks, which contribute with their expertise, experience and voice to more impact. We work and...
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Job Summary
April 13, 2020
Offer Type
Minimum of 2years
April 17, 2020
IT/ Software
NGO / Non-Profit / International Agencies
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