IT Officer

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PricewaterhouseCooper (PwC) Nigeria - Our client is one of the leading organisations working to promote financial inclusion in Nigeria. They accomplish this by publishing thought leadership materials, funding innovation and cutting-edge research as well as advocating for enabling inclusive policies.

Job Title: IT Officer

Job Type: Full Time  

Qualification: BA/BSc/HND  

Experience: 5 years

Location: Lagos, Lagos

Job Field: Media / Advertising / Branding   ICT / Computer  
Reference Number: 130-PEO01124

Location: Lagos

Department: People & Change Nigeria

Job type: Permanent

Roles & Responsibilities

  • The holder of this role will be responsible for driving the organisation’s IT strategy and providing support with innovation and capacity building activities.
  • The holder of the role will also be responsible for driving organisation change management and technology knowledge sharing within the organisation. The ideal candidate will understand financial inclusion and will be versed on emerging technologies and trends in order to successfully plan the future technology changes.
  • The holder of the role will also be the primary point of contact for end-users with IT related queries and issues. As such, this role will be responsible for the day-to-day fulfilment of user assistance requests, investing incidents, providing troubleshooting expertise and resolving situations as they arise.
Minimum years of experience


Other Requirements

Academic and Professional Qualifications:

  • First degree in Computer Science or a related discipline
  • Relevant networking certifications such as CCNA, CCNP
  • Project management certification e.g. PMP or Prince 2 will be an added advantage
  • IT Service Management certification e.g. ITIL V4 is desirable

Professional Experience:

  • Minimum of 5 years experience providing end user support services to clients (troubleshooting, configuration, software installations, hardware maintenance and repair, network maintenance, etc)
  • Experience managing IT projects, such as new software or hardware implementations
  • Experience conducting organizational change management, communication support and training to support successful adoption of technology within an organisation.

This job is no longer accepting applications.

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Job Summary
January 21, 2020
Minimum of 5years
February 4, 2020
IT/ Software /Media / Art / Entertainment
Banking / Financial Services
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