Operations Officer

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Job Description

Fadac Resources - Our client, a Micro-finance Bank which offers comprehensive, affordable, dependable and specialized financial solutions to enterprising and burgeoning small and medium size enterprises in Nigeria. 

We are recruiting to fill the position below:

Job Title: Operations Officer

Location:
 Lagos

Job Responsibilities

  • Providing exceptional customer care experience for the institution's clients and efficient functioning of customer support infrastructure.
  • Responsible for counter services in the branch with a view to achieve timely and accurate processing of deliverables.
  • Approval and supervision of daily transactions relating to cash, cheque deposit/ withdrawals (including remittance, clearing and collection instruments) Account opening, Loan Processing, Cheque Book issuance, ATM issuance, Dormant/inoperative account, Stop payment etc.
  • Reconciliation of all cash suspense/sundry accounts on a daily basis.
  • Checking of system generated reports on a daily basis.
  • Liaise with sales staff to ensure that adequate support is provided in facilitating branch’s service delivery standards.
  • Improved service standards and minimum turnaround time.
  • Responsible for calling loan customer after completion of all Loan documents
  • Maintenance of cash over counters and vault within assigned limits.
  • Monitoring and processing of all activities pertaining to ATM operations and ensuring that ATM cash is balanced.
  • Training Branch operation staff on operational controls and procedures

 

Job Requirements
Minimum years of experience

3

Qualifications
FSLC /SSCE /JSCE /NABTEB /ADN /OND /ND /NCE /B.Sc /B.Ed /B.Tech
Other Requirements

Qualifications, Experience and Competencies

  • B.Sc/HND in Banking, Business Administration, Operations Management or equivalent professional qualification
  • Minimum of 3 years' post-graduation experience in banking operations preferably in the micro-finance industry.
  • Sound working knowledge of the micro-finance and/or banking Industry and related banking compliance regulations, banking laws is compulsory
  • Strong lead leadership qualities with a proactive, results oriented and a positive "can do" disposition
  • Excellent oral and written communication and presentation skills

Application Closing Date
2nd February, 2019.

This job is no longer accepting applications.

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About Fadac Resources and Services
Job Summary
Published
January 4, 2019
Offer Type
Full time
Experience
Minimum of 3years
Location
Lagos
Deadline
February 2, 2019
Specialization
Administration/ Office/ Operations
Industries
Banking / Financial Services
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