Bolt is one of the fastest growing startups in the world with over 30M happy customers in 30+ countries, from Europe to Mexico to Africa. We’re building a ride-hailing app to connect millions of riders and drivers around the world to make travel easier, quicker and more reliable.
Job Title: Operations Specialist
We are looking for an Operations Specialist, who can manage supply in Abuja, which means training and coaching hundreds of new drivers. This is one of the key roles in Bolt in any city.
What you'll be doing:
- Support all Bolt's business operations in Abuja
- Create and optimise processes – scaling is our priority; you will help us find the most efficient way to transform thousands of leads into active drivers every month
- Analyse data – you will monitor our engagement, quality and utilisation metrics and ensure a great experience for our users and drivers
- Figure out the logistics of how many drivers are needed where and when
- Develop and execute strategies to keep the churning rate at minimum levels