Catholic Relief Services (CRS)

Program Assistant

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Catholic Relief Services (CRS) is recruiting for Full time Program Assistant

Job Description

Catholic Relief Services (CRS) is an International non-governmental organization supporting relief and development work in over 99 countries around the world. CRS programs assist person on the basis of need, regardless of creed, ethnicity or nationality works through local church and non-church partners to implement its programs, therefore, strengthening and building the capacity of these partner organizations is fundamental to programs in every country in which CRS operates. CRS re-established presence in Nigeria m 2000 and currently focuses on agriculture, HIV and health extractives and governance, and peace building programming.

Job Title: Program Assistant

Job Reference Code: PAKS3920

Location: Yola, Adamawa

Department: Programs

Band: 4

Reports To: Program Manager 2 - STaR Project

Supervises: None

Job Summary

  • The Program Assistant will be required to work within a multi-sectoral setting including infrastructure, agriculture, livelihoods, social cohesion and governance.
  • The post holder will deliver effective, highly competent project support and consistently deliver in a person-centered the environment which promotes positive relationships.
  • S/he will support field activities in project communities across Adamawa ( Yola south, Girei, Shelleng, Song) and Southern Borno (Askira-Uba, Chibok)

Job Responsibilities

General Administrative Duties:

  • Liaise with administrative support staff to provide updates on anticipated administrative needs.
  • Cordinate and manage day-to-day operational needs of Project staff
  • Provide general administrative support to the operation of project activities.
  • Organize proper storage and issuance of stock, maintain stock reports and monitor usage.
  • Organize transport and distribution of project materials to project sites.
  • Maintain files and support the dissemination of project information among the project team.
  • Work in collaboration with operations/ facility staff in Maiduguri to ensure proper support to project activities.
  • Work collaboratively with other project team members to ensure necessary project planning, coordination and leverage of resource.
  • Support Project and CRS-wide meetings, trainings and activities:
  • Schedule and coordinate internal and external meetings, including invitations,
  • meeting space, logistics, provision of materials and refreshments.
  • Support in drafting meeting notes and record all proceedings and share with meeting participants.
  • Filing (electronic and hard) project documents, meeting minutes and technical documents.
  • Maintain inventory of all project partner’s contact information.
  • Maintain project assets inventory register in collaboration with the grant unit
  • Liaise with the IT department on hardware and software issues to ensure functionality to meet ongoing and ad hoc needs
  • Support the establishment and function of project resource center and project information management

Logistics and itineraries:

  • Ensure logistical support to staff/visitors including liaising with operations on itineraries
  • Make appointments according to schedules developed by department members
  • Be the primary point of contact for visitors’ administrative needs
  • Communicating material and cash needs to Finance and/or Administration in a timely manner.
  • Coordinate staff movements including leave, field trips and all required logistics using the movement and leave tracker.
  • Assist with correspondence, letters, and invitations. Act as liaison between programs staff and dispatcher.
  • Serves as the interface between technical team and the operations unit.

Key Working Relationships

  • Supervisory: None
  • Internal: Program Manager -Infrastructure, Livelihoods Officer, Social Cohesion Officer,
  • Governance Officer, MEAL Officer, Operations staff, SILC Officer
  • External: government ministries departments and agencies, local and international NGOs, coordination platforms and working groups, community leaders.
  • Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and
  • responsibilities associated with the position.
Job Requirements
Minimum years of experience


Other Requirements

Background, Experience & Requirements

  • Minimum of a university degree.
  • Minimum of 2 years of work experience in program support
  • Experience working with local or international NGO a plus
  • Interest in development issues
  • Strong computer skills required, especially the ability to work comfortably in the MS office package
  • Excellent interpersonal skills and ability to work successfully in team environment
  • Demonstrated ability to assess priorities and handle multiple tasks simultaneously to meet deadlines with attention to detail and quality;
  • Strong organizational skills and communication skills
  • Ability to work and manage various projects in a team setting, with limited supervision
  • Fluency in English and any of the local languages - Hausa/Kanuri/Fulfulde
  • Ability to effectively engage with people at all levels.
  • Strong initiative and self-motivation required, with a commitment to teamwork and effectiveness within a dynamic integrated project.
  • Passion to work with the most vulnerable groups
  • Ability and willingness to travel to project locations when required.
  • Travel Required 60% to field locations in Borno and Adamawa.

Agency-wide Competencies (for all CRS Staff)

  • These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
  • Trusting Relationships
  • Professional Growth
  • Partnership
  • Accountability

Interested and qualified candidates should download the "CRS Application Form" using the link below, fill and send with a detailed Resume in a single file (PDF Format) indicating "Position" being applied for and the "Job Ref Code" as the subject of the application to email below

Click here to Download Application Form (Doc)

Click Here for Job Details (PDF)

Equal Opportunity:

  • CRS is an equal opportunity employer and does not discriminate on the basis of race, color, religion, etc. Qualified women are strongly encouraged to apply.


  • By applying to this job, I understand and acknowledge that CRS requires its staff to treat all people with dignity and respect and to actively prevent harassment, abuse, exploitation, and human trafficking.
  • Further, I understand that if I am a successful candidate, I will be subject to a comprehensive background check, and my personal/professional references will be asked to evaluate my behaviors related to the above safeguarding-related topics.

Statement of Commitment to Protection:

  • CTCRST recruitment and selection procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

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About Catholic Relief Services (CRS)
Catholic Relief Services (CRS) is the international humanitarian agency of the Catholic community in the United States. Founded in 1943 by the United States Council of Catholic Bishops, the agency provides assistance to 130 million people in more than 90 countries and territories in Africa, Asia, Latin America, the Middle East and Eastern Europe.A member of Caritas International, the worldwide network of Catholic humanitarian agencies, CRS provides relief in emergency situations and helps people...
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Job Summary
March 20, 2020
Offer Type
Full time
Minimum of 2years
March 23, 2020
NGO / Community Services
NGO / Non-Profit / International Agencies
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