Danish Refugee Council (DRC) is a Danish international non-governmental organisation, which promotes and supports durable solutions to the problems faced by refugees and internally displaced people all over the world. DRC is present in more than 30 conflict territories around the world assisting displaced people with shelter, food, income-generating activities, and a wide range of other assistance. It is of utmost importance for DRC to work in compliance with the DRC Accountability and Quality Management system and national legislations. Smooth, reliable and effective operational systems are preconditions for DRC to maintain its position as a trustworthy and reliable partner for our donors and an accountable organisation towards our beneficiaries.
We are recruiting to fill the position below:
Job Title: Protection Officer
Location: Dikwa, Borno
Contract Type: National Contract
- DRC is seeking the services of a committed and competent Protection Officer - COVID 19 Response to join the Borno Team. Interested persons will be reporting to the Project Manager – COVID 19. The Protection Officer will be part of the Danish Refugee Council (DRC) Protection Team and will work under the guidance of Protection Team leader
- She/he will be based in Dikwa or Gwoza-Borno state to provide the field team constant support
- She/he will have an important role in the implementation of protection activities including protection monitoring, protection awareness, referral pathways, provision of individual protection assistance, support to displaced communities as well as conducting training and capacity building for duty bearers
- Close coordination with the different protection actors and represent the organizations at the PSWG meetings
- She/he will assist in the establishment of effective community-based structures in support of the protection Programme
- He/she will support the field team through a constant field visit to project sites
- The Protection Officer is also responsible for the design and implementation of rapid protection assessments in their areas of responsibility, analysis of protection monitoring information and report writing.
Duties and Responsibilities
The main duties and responsibilities will include but not limited to:
Individual & Group Counselling:
- Conduct individual assessments for possible psychosocial distress and the identification of a therapeutic intervention plan for people directly identified or referred by the community structures or protection team in relation to Covid-19.
- Conduct individual or group counselling as part of a therapeutic intervention plan for and with people identified or referred
- Carry out a PSS intervention plan for each individual client after receiving their consent for the same. Consider emotional, behavioural and social factors that affect their psychosocial well-being.
- Provide continuous psycho-social support via regular follow-up meetings, establishing a relationship built on trust and respecting confidentiality protocols.
- Close cases when the objectives in the PSS intervention plan have been met and no further needs have been identified.
- Provide group counselling as part of a therapeutic intervention plan for with people identified and referred by the case management team or social workers following the opening of a CM case file.
- Document cases and ensure that any progress on the individual therapeutic intervention plan and any significant change in the client’s psychosocial well-being and overall situation is duly recorded in a timely fashion.
- Participate in individual supervision sessions on a weekly basis with the PSS Team lead, bringing immediate attention to any case of special/emergency needs.
- Participate in internal case conferences (when relevant), team meetings, training and workshops as scheduled by the supervisory and management team.
- Document all general PSS activities as per DRC and donor reporting regulations and transmit these on a weekly basis to the PSS Team Lead for compilation.
- Support the planning, implementation and reporting on all PSS activities via weekly work plans, schedules and people management.
- Support positive team dynamics and a healthy work environment where our beneficiaries affected by Covid-19 feel comfortable and supported in sharing their experiences, challenges and feelings.
- Identify gaps in Covid-19 information and PSS training needs and request support from the PSS-Team Lead or Protection Specialist to provide the same.
- Compile all reporting on Covid-19 PSS activities as per DRC and donor reporting regulations and transmit these on a weekly basis to the PSS Team lead for further handling. Engage in regular feedback and dialogue with the PSS Team lead on quantitative reporting.
Data Protection, Confidentiality & Adherence to Protection Principles:
- Ensure the proper and safe filing and archiving of PSS client files and activity reports files to maintain data confidentiality as per DRC and international standards.
- Carry out all tasks respecting key Protection and PSS principles, including but not limited to.
- Do no harm.
- Accountability, and.
- Need-to-know principles.
Other PSS Activities:
- Contribute to regular Covid-19 service mapping, updates to the service directory and support the development of referral systems with different service providers and the local NGO/CSO partners in a deep field.
- Flag PSS issues and contribute to the identification of appropriate responses.
- Carry out any delegated activities as assigned by DRC management at the field level including:
- Supervision of field bases.
- Manage DRC protection assets assigned to the field of operation.
- Always liaise with security officers in DRC to keep up to date on the security situation of the field base.
- Support protection coordinator, a manager with itinerary planning for field visits including donor visits.
- Provide detailed updates of activities within your designated field site while keeping yourself well informed of Covid-19 new and emerging issues.