The Concept Group

Recovery Officer

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The Concept Group is recruiting for Full time Recovery Officer

Job Description

The genesis of The Concept Group was initially borne from a functional and structural approach, simply delivering better effectiveness through shared services of back office functions for its more market facing organizations. As the organization grew, the Group along with its member subsidiaries have evolved to embody much more. As a tested guiding light, our core values which we passionately uphold give us a sense of purpose and direction not only in our professional but in our private lives also. These values summarized are based on three pillars; (Great) People, (Continuous) Innovation and the (Ideal) Culture.

Job Title: Recovery Officer

Job Description/Duties:

  • Ensure collection of outstanding payments from customers.
  • Recovering bad debts from delinquent debtors
  • Resolving disputes with customers, ensuring that concerns are resolved correctly.
  • Clarify potential consequences of not paying such as sales of collateral process.
  • Manage customers who are resistant by remaining polite, tactful, firm and honest.
  • Complete any administrative task as required for the efficient running of the team\'s activities.
  • Always deliver a consistent and professional level of service.
  • Devising customized recovery strategy on a case-by-case basis.
  • Reducing the non-performing loans owed to the Bank.
  • Following up with clients on previous payment arrangements.
  • Locating and establishing contact with debtors.
  • Taking ownership of debt collection cases.
Job Requirements
Minimum years of experience

2

Qualifications
B.Sc /HND
Other Requirements

Job Requirements

  • A minimum of 2 years progressive experience in Recovery Officer.
  • B.Sc in any Management Course.

Skills and requirements:

  • Exceptional organizational skills.
  • Excellent numeracy savvy.
  • Great creative, visionary, and critical thinking skills.

This job is no longer accepting applications.

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About The Concept Group
We are a holding company for three innovative and standard redefining subsidiaries: Rosabon Financial Services - Award winning bespoke finance company, Concept Nova - one of Nigeria's fastest-growing Information Technology service and Software Development companies, Percy Aitkins - Top notch Bureau De Change.The genesis of The Concept Group was initially borne from a functional and structural approach, simply delivering better effectiveness through shared services of back office functions for it...
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Job Summary
Published
June 9, 2020
Offer Type
Full time
Experience
Minimum of 2years
Location
Rivers
Deadline
June 23, 2020
Specialization
Finance / Accounting
Industries
Consulting
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