Africa Delivery Technologies Limited

Relationship Manager

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Africa Delivery Technologies Limited is recruiting for Full time Relationship Manager

Job Description

Africa Delivery Technologies Limited - We are a new start-up company in the logistics market in Nigeria committed to offering online, reliable and secure parcel shipping services within large metropolitan areas. Operations aim to start in Lagos by 2Q 2019.

We are recruiting to fill the position below:

Job Title: Relationship Manager


Who You Are

  • You are an excellent communicator, able to work with sales and marketing team and build rapport with customers
  • You are a strategic thinker with analytical mind and strong problem solving skill
  • You process driven and goal-oriented
  • You are highly organized, with capacity to work under pressure
  • A self-started who requires less or no supervision.

What You'll Do

  • Understand customer’s need and develop plans to address them.
  • Resolve customers’ complaints quickly and effectively.
  • Identify key staff in client companies to cultivates profitable relationships.
  • Forwards upselling and cross-selling opportunities to the sales team in Kwik.
  • Promote high-quality sales, delivery, payment and customer service processes.
  • Manages customer business communication and collaborate to ensure customer satisfaction.
  • Handles and follow-up with customer’s invoice and payment.
  • Handles daily, weekly and monthly reconciliation issues with customers.


    Job Requirements
    Minimum years of experience

    Other Requirements

    What You'll Bring

    • B.A/B.Sc in Social Sciences, equivalent practical experience.
    • 3+ years of experience in designing and executing training program.
    • Excellent communicator and strong in record keeping.
    • Ability to take initiative and be flexible in a constantly-changing work environment.
    • Strong knowledge of Microsoft Office suites.

    Life at ADT

    • Join a diverse, passionate & driven team of all backgrounds
    • Casual work environment
    • Comprehensive health benefits to fit your needs
    • Competitive salary.

    This job is no longer accepting applications.

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    About Africa Delivery Technologies Limited
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    Job Summary
    June 26, 2019
    Offer Type
    Full time
    July 10, 2019
    Customer Service
    Logistics / Transportation
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