Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action - helping people triumph over adversity and build stronger communities from within. Now, and for the future.
We are recruiting to fill the position below:
Job Title: Safety and Security Deputy Manager
Reference Number: ABV/OPS/2019/0027
Location: Abuja, Nigeria (With an estimated 50% travel to other program locations)
Position Status: Full-time, Regular
Program / Department Summary
- Mercy Corps works in fragile and conflict-affected environments. While we recognize that these are difficult places to operate, we believe that transitional environments – countries affected by civil wars, economic and political crisis, or natural disasters – offer tremendous opportunities for positive change
- Since the late 1990s, Mercy Corps has managed over 100 peacebuilding projects in over 30 countries and regions, making Mercy Corps a true leader in the field
- We currently implement 34 peacebuilding programs globally. In Nigeria, Mercy Corps is currently implementing several conflict management programs, focused on reducing violent conflict between farmer and pastoralist communities, preventing/countering violent extremism, and increasing peace between religious groups.
General Position Summary
- The Safety & Security Deputy Manager is responsible for managing all safety & security systems in Abuja, middle belt, South Western and Northwestern Nigeria program locations.
- The SSM will work closely with the Country Safety and Security Deputy Manager in developing and implementing procedures and policies specific to each situation including security management plans.
- The Safety & Security Deputy Manager will provide support and advice to the Safety and Security Deputy Manager, relevant program directors on safety and security issues.
- The Safety & Security Deputy Manager will provide training, mentoring, support and guidance to security focal points (SFPs) appointed in each field office and Security Officer (SO) for humanitarian team based in Lagos, Kano, Kaduna, Katsina, Kogi and Plateau states.
- Moreover, the Safety & Security Deputy Manager will provide (or arrange for) necessary training of Mercy Corps staff and partners in the program locations as mentioned above, as needed.
- He/she is expected to assist program teams in incorporating security planning and awareness into program planning. It is expected that He/she provides extensive support with frequent dialogue and field visits.
- Reporting instruments and tactical guidance will be standard with the Nigeria team. In addition, the Safety and Security Deputy Manager will work closely with the Safety and Security Deputy Manager.
- He/She will also coordinate with the Nigeria Security forums including UNDSS, other INGOs, embassies, etc. This engagement will be of particular importance as the UN scales up its humanitarian response/security infrastructure and security forums in the middle belt/Northwest.
Essential Job Functions
Security Information & Analysis:
- Work with SFPs, SO, Heads of Office and the SMT to monitor the security environment in the designated areas of Nigeria, with particular focus on the middle belt, South West, North, Northwest, and Abuja.
- Prepare analytical reports, based on information from internal and external sources, to support policy and procedure reviews as well as to mitigate risks to programming.
- Prepare weekly security brief and share with all relevant staff, including program managers, SFPs and security management team.
- Be readily available at all times to the Country Safety and Security Deputy Manager and field staff to advise on security developments.
Security System Management:
- Develop, review and ensure effective implementation of the MC Nigeria Security Management Plans including a security plan in assigned offices, together with key actors.
- Develop, review and ensure the effective implementation of hibernation and evacuation SOPs.
- Carry out vulnerability assessments, evaluating information and developing security protocols and strategies that work for the team and allow to progress safely and with the lowest risk possible.
- Conduct security assessments in all offices and international staff residences, with recommendations to the Country Safety and Security Deputy Manager for any necessary improvements.
- Ensure an adequate supply of necessary safety and security-related equipment at all offices and international staff residences.
- Ensure that relevant staff members understand and can use this equipment, including radios, satellite phones, fire extinguishers, etc.
- Conduct comprehensive security/risk assessment in potential new program/field sites, as necessary.
- Implement and ensure effective monitoring of a vehicle tracking system in each office.
- Ensure implementation of incident tracking and reporting protocols, with key stakeholders.
- Prepare and update as necessary the “constant companion”, both full and pocket-sized versions.
- Review and revise security telephone tree for all locations as necessary, with key stakeholders.
- Conduct mock drills in MC offices that fall under His/her responsibility(e.g. fire drill, evacuation drill etc.).
- Promote and support efforts by field offices to meet the InterAction Minimum Operating Security Standards (MOSS) through effective planning and budgeting for security.
- Work with SFPs, Program Managers, Heads of Offices and Directors of Programs on community acceptance messaging and other operational strategies.
Staff Management and Technical Support:
- Participate in the identification of SFPs and recruitment of Security Officers as necessary. Assist Country Safety and Security Deputy Manager in the onboarding and training of these staff.
- Assist Country Safety and Security Deputy Manager in supervising the security staff in his/her area of responsibility, including setting objectives, developing quarterly work plans, performance evaluation, etc. Assist SFPs in developing a monthly/quarterly work plan that can be monitored by the Head of Office, and remotely by Safety and Security Deputy Manager and Country Safety and Security Deputy Manager.
- Mentor the SFPs to fulfil their safety and security responsibilities at the field-level.
- Work with Country Safety and Security Deputy Manager to include necessary safety and security information in pre-departure information packages for new international staff and visitors.
- Work with the Human Resources Officer (HRO) to develop and implement security orientation for new staff (international and national) and visitors.
- Work with the HRO to identify security training needs of team members in coordination with Country Safety and Security Deputy Manager and include security awareness as an essential part of program training and refresher workshops.
- Assess the training needs of drivers and guards in consultation with SFPs and Logistics staff.
- Significant technical support provided to partner agencies – particularly in tactical skills and them defining their risk thresholds.
- Place a high value on inter-agency coordination in security. Actively participate in security coordination activities in Abuja and encourage SFP and Heads of Office to participate in coordination activities at the field-level.
- Daily check-ins with program/field teams in his/her area of responsibility.
- Actively seek opportunities for formal and informal cooperation in security.
- Develop a network of relationships with peers in the humanitarian community (UN, NGO, ICRC, appropriate governmental offices, etc.).
- Develop and engage Mercy Corps’ internal network of SFPs, SO and Heads of Office, and encourage inter-communications between them.
- Pursue opportunities to engage others in our community in creative solutions to our security challenges through collaborative efforts.
- Any other duties which are not listed but are essential to the safety and security for MC staff members and properties.
- As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve - we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to Beneficiaries:
- Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
- Security Officer
Works directly with:
- SFPs, Director of Humanitarian Programs, Team Leader of Humanitarian Programs, Directors of Conflict Management and Gender Programs, Operations Manager, Head of Offices, Program Managers, and Finance Manager.
- S/He will work very directly with Mercy Corps’ Safety and Security Deputy Manager.