DHL Nigeria

Sales Support Specialist

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DHL Nigeria is recruiting for Full time Sales Support Specialist

Job Description

DHL, people mean the world to us. That's why our goal has always been to attract and retain the best talent the world over. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers - helping them deliver better results everyday.

Job Title: Sales Support Specialist

Job Type: Full Time  

Qualification: BA/BSc/HND  

Experience: 2 years

Location: Lagos

Job Field: Sales / Marketing / Retail / Business Development  
Reporting relationships: This position reports in a direct line to the Head of Sales

Overall Job Purpose

  • Supports the Sales team in the country to ensure effective support of Sales channels.

Main Tasks / Key Responsibilities
include but not limited to the following:

  • Providing customer information, supporting the identification and qualification of Sales leads o Analyzing Sales Index
  • Preparing Sales reports o Supporting the customer contact by preparing customer documents
  • Preparing Sales reports e.g. Sales Index reports including revenue development, churn rates, hit rates, pipeline size, etc. by customers
  • Supporting the customer planning and implementation process.
  • Preparing quotations and contracts (including rate proposals and proposal writing
  • Preparing business reviews
Job Requirements
Minimum years of experience


Other Requirements


  • University degree in relevant discipline.


  • Minimum of 2 years’ relevant experience in Forwarding industry is required.

Skills Requirements:

  • Extensive knowledge of the Forwarding industry
  • Ability to handle multiple and changing priorities
  • Excellent analytical skills
  • Results driven and attention to details o Ability to work effectively, independently and in a Team environment
  • Ability to understand IT based systems and online tools o Advanced Knowledge in Excel is required.
  • Strong problem-solving mentality
  • Experience with MS Office e.g. Outlook, Excel, Power PowerPoint
  • Experience with CRM tools is required
  • Excellent written, verbal and presentation skills.

Method of Application
Interested and qualified candidates should send their Application Letter and CV to: clearly indicating the "Job Title" as subject of your mail.

Note: Only shortlisted candidates will be contacted.

This job is no longer accepting applications.

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About DHL Nigeria
DHL is present in over 220 countries and territories across the globe, making it the most international company in the world. With a workforce exceeding 340,000 employees, we provide solutions for an almost infinite number of logistics needs. DHL is part of the world’s leading postal and logistics company Deutsche Post DHL Group, and encompasses the business units DHL Express, DHL Parcel, DHL eCommerce, DHL Global Forwarding, DHL Freight and DHL Supply Chain.DHL Express is a divi...
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Job Summary
January 7, 2020
Offer Type
Full time
Minimum of 2years
January 10, 2020
Sales / Business Development
Logistics / Transportation
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