CARE International

SCOPE / Information Technology Assistant

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CARE International is recruiting for Full time SCOPE / Information Technology Assistant

Job Description

CARE International is a global leader within a worldwide movement dedicated to saving lives and ending poverty. We work in over 94 countries around the world to provide over 1000 poverty-fighting development and humanitarian aid projects.

We are recruiting to fill the position below:

Job Title: SCOPE / Information Technology Assistant

 Maiduguri, Borno, with frequent visits toDikwa, Gwoza & Rann.
Reports to: Information Technology Officer

Job Summary

  • The SCOPE / IT Assistant will provide computer and technology support for the organization and users
  • He/she will manage SCOPE processes, Computer installation and maintenance, Network management, VSAT tracking and diagnostics, User access management.

Key Responsibilities

  • Maintain IT systems during the WFP SCOPE registration/verification in Dikwa, Gwoza & Rann.
  • Support WFP SCOPE Registrars during Food distribution activities in all 3 locations.
  • Manage all WFP SCOPE IT related issues in all 3 locations.
  • Maintain IT systems and technologies including Local Area Network, Wide Area Network, VSAT and Inverter systems in coordination with IT officer.
  • Maintain IT devices and equipment like Laptops, Desktops, touchpads, phones, printers, scanners, NAS, Firewall/Router, Switches, Access Points, Microwave radio links, Biometric scanners and readers, etc.
  • Ensure proper operational conditions for IT and communications equipment in all locations
  • Ensure appropriate access controls to IT and communications equipment including logging and reporting of breaches and status.
  • Support the upgrades of IT solutions and service by monitoring and reporting bandwidth usage rates, recruitment patterns and consumption of IT equipment and services.
  • Ensure increased availability of IT services by proactively preventing failures and damage
  • Support the process of applying updates and patches of computer system firmware, Operating system and BIOS devices as well as Printer firmware and network devices
  • Issue IT assets to users as requested by Project managers
  • Support new user on-boarding and CARE IT Orientation process for new users and also periodically for existing staff members
  • Support users with CARE-ID account creation and registration process, account reset and validation.
  • Support users with office productivity tools and promote collaboration and team’s management tools
  • Provide Training and orientation on account and device security as well as Responsible usage policy
  • Retrieve all IT assets from users while abiding by applicable policies and procedures
  • Maintain an up-to-date detailed inventory of IT assets by user, location, etc
  • Other responsibilities as may be assigned from time to time


    Job Requirements
    Minimum years of experience


    Other Requirements

    Qualifications / Experience

    • Graduate Degree in Engineering or Physical Sciences or related discipline (B.Sc, HND)
    • Master's Degree in Computer Technology or related field is an advantage
    • Professional certification in Networking, User administration or membership of professional association is an added advantage
    • At least 5 years’ post-graduate professional experience spanning Networking, User Administration, VSAT technologies and Office productivity tools
    • Strong knowledge and capacity in VSAT technology and signal tracking
    • Proficient in office productivity tools; Outlook, Word, Excel, PowerPoint, etc
    • Excellent networking abilities; TCP/IP, Firewall, Access point, etc
    • HTML, PHP, MySQL programming is an added advantage
    • Proficient in Intranet technologies; Microsoft SharePoint

    Skills & Abilities:

    • Ability to conduct research and present data in a succinct and well-written manner.
    • Ability to work independently and with professional discretion.
    • Excellent organizational, and research skills.
    • Excellent management, time-management, and problem-solving skills.

    Application Closing Date
    19th November, 2019.

    How to Apply
    Interested and qualified candidates should send their Applications and detailed CV as a single document to: indicating clearly in the subject line of the email the Position being applied for and the Location (in Caps e.g. SCOPE / INFORMATION TECHNOLOGY ASSISTANT - MAIDUGURI)


    • Save your Application and CV with your name before attaching it
    • CARE International in Nigeria, is an equal opportunity employer and does not discriminate on the basis of national origin, religion, and race
    • Qualified women especially are encouraged to apply.
    • Only shortlisted applicants will be contacted.

    This job is no longer accepting applications.

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    About CARE International
    CARE is a major international humanitarian agency delivering emergency relief and long-term international development projects. Founded in 1945, CARE is nonsectarian, impartial, and non-governmental. CARE began work in Nigeria in 2017, in response to the emergency crises between Boko Haram insurgency and the military counterinsurgency that has led to more than 20,000 people killed and led to the abduction of over 4000 women and girls. Now in its ninth year, the situation in the NE remains e...
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    Job Summary
    November 6, 2019
    Offer Type
    Full time
    Minimum of 5years
    November 19, 2019
    Engineering/ Technical
    NGO / Non-Profit / International Agencies
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