MTN Group Limited, formerly M-Cell, is a South African multinational mobile telecommunications company, operating in many African, European and Asian countries. Its head office is in Johannesburg. ... Active in over 20 countries, one-third of company revenue come from Nigeria, where it holds about 35% market share.
Job Title: Senior Manager, Program Support
Responsible For The Implementation Of A Process Blueprint For NID By Developing, Implementing And Embedding Process Architecture And Systems That Drive And Support The Achievement Of Business Strategy And Objectives.
Responsible For Process Definition, Evaluation And Enhancement Within CPG Operations As Well As Collaborating With Other Departments Where Departmental Process Interactions Occur.
Support The Shareholders Return Strategy By Developing And Implementing The Division’s Processes That Are Aligned To Achieving All Elements On The Financial Component Of The Business Score Card. (I.E. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA Margins, Assure Revenue, CAPEX Returns Management And Net Subscriber Additions).
Participate In The Review Of Business Processes (Headcount, Process Optimization Etc), To Drive Efficiency Gains To Ensure At Least 5% Reduction In Divisional Budget Year-On-Year.
Collaborate With Other Business Units In The Development Of Business Models For Use In MTNN And Develop Measurement Strategies To Support Ongoing Strategy Development And Project Optimization.
Review Capital Programs And Evaluate Projects Ensuring Alignment With Corporate Direction And Objectives
Create/Utilize NID Operations /Program Tracking System And Ensure The Processes For Running NID Operations And Programs Are Provided Efficiently, Economically And Are Effective In Accordance With Defined Key Performance Targets.
Report On Various Aspects Of Project Progress As Required By NWG Management, EXCOM And The Board.
Review Formal Internal Audit Reports And Review Project Process Compliance
Coach And Train The Departmental Team To Ensure Understanding Of The Objectives And Goals Of The Department, Awareness Of Set Targets/Requirements And Regularly Review Their Training Needs