MTN Nigeria

Senior Manager, Program Support

Share This job is no longer accepting applications.
Subscribe to Free Job Alert
View More Jobs at MTN Nigeria

MTN Nigeria is recruiting for Full time Senior Manager, Program Support

Job Description

MTN Group Limited, formerly M-Cell, is a South African multinational mobile telecommunications company, operating in many African, European and Asian countries. Its head office is in Johannesburg. ... Active in over 20 countries, one-third of company revenue come from Nigeria, where it holds about 35% market share.

Job Title: Senior Manager, Program Support

Job Description

Responsible For The Implementation Of A Process Blueprint For NID By Developing, Implementing And Embedding Process Architecture And Systems That Drive And Support The Achievement Of Business Strategy And Objectives.

Responsible For Process Definition, Evaluation And Enhancement Within CPG Operations As Well As Collaborating With Other Departments Where Departmental Process Interactions Occur.

Support The Shareholders Return Strategy By Developing And Implementing The Division’s Processes That Are Aligned To Achieving All Elements On The Financial Component Of The Business Score Card. (I.E. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA Margins, Assure Revenue, CAPEX Returns Management And Net Subscriber Additions).

Participate In The Review Of Business Processes (Headcount, Process Optimization Etc), To Drive Efficiency Gains To Ensure At Least 5% Reduction In Divisional Budget Year-On-Year.

Collaborate With Other Business Units In The Development Of Business Models For Use In MTNN And Develop Measurement Strategies To Support Ongoing Strategy Development And Project Optimization.

Review Capital Programs And Evaluate Projects Ensuring Alignment With Corporate Direction And Objectives

Create/Utilize NID Operations /Program Tracking System And Ensure The Processes For Running NID Operations And Programs Are Provided Efficiently, Economically And Are Effective In Accordance With Defined Key Performance Targets.

Report On Various Aspects Of Project Progress As Required By NWG Management, EXCOM And The Board.

Review Formal Internal Audit Reports And Review Project Process Compliance

Coach And Train The Departmental Team To Ensure Understanding Of The Objectives And Goals Of The Department, Awareness Of Set Targets/Requirements And Regularly Review Their Training Needs

Job Requirements
Minimum years of experience


Other Requirements

Job Condition

  • Normal MTNN Working Conditions
  • May Be Required To Work Extended Hours
  • Please Apply Online And Attach Your CV
  • Please Note That You Must Attach Your CV For The Application To Be Complete.

Experience & Training

  • First Degree In Any Related Discipline - BA, BEd, BSc, BEng, BTech Or HND
  • MBA Will Be An Added An Advantage.


  • 10 Years Applicable Business Experience Of Which
  • Manager Track Record Of 3 Years Or More In Relevant Sector/ Industry 
  • 5 Years In Programme Management, Preferably In The Telecoms Environment
  • At Least 2 Years Business Analysis And Process Definition
  • Data Extraction Experience
  • Experience In Project Finance


  • Training In Program/Project Management Tools And Techniques
  • Training In Process Architectural Models, Analysis Tools And Technique

This job is no longer accepting applications.

View More Jobs at MTN Nigeria

If any company or recruiter demands money from you, please report to us immediately. Learn how to detect fake recruiters / companies

About MTN Nigeria
MTN Nigeria is part of the MTN Group, Africa's leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a call following the globally lauded Nigerian GSM auction conducted by the Nigerian Communications Commission earlier in the year. Thereafter the company launched full commercial operations beginning with Lagos, Abuja and Port Harcourt.MTN paid $285m for one of four GSM licenses in Nigeria in January 2001. To date, in excess of US$1.8 billion has b...
See more
Related Jobs
Job Summary
March 6, 2020
Offer Type
Full time
Minimum of 10years
March 16, 2020
IT/ Software
ICT / Telecommunications
Career Resources

Thinking about how to get to the top of your Career?

  • Insights and career advice
  • Knowledge center and mentorship

Get Started

Latest Jobs