The Concept Group

Senior Operations (Performance) Analyst

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The Concept Group is recruiting for Full time Senior Operations (Performance) Analyst

Job Description

The Concept Group is a holding company for companies established in 1992. Subsidiaries under the Group include: Rosabon Financial Services - Nigeria’s Leading Equipment Leasing and Financial Intermediary Company, Concept Nova - Bespoke Enterprise Software Development Company, Percy Aitkins - Bureau De Change.

We are recruiting to fill the position below:

Job Title: Senior Operations (Performance) Analyst



  • The Senior Operations Performance Analyst is a member of the Operations Performance team
  • The team is responsible for evaluating organizational system performance and outcomes
  • They provide advice and work towards making the organization more profitable through reduced costs and increased overall effectiveness and efficiency of the organization’s processes
  • They analyze performance including comparing intended outcomes with actual outcomes, evaluating quality controls to see how effective they are and identifying errors in a system.


  • Monitoring of performance of all business operations for the organization.
  • Developing and improving business processes/workflows aimed at optimizing transactions for the organization.
  • Exploring and creating new partnerships to aid in the optimizing of our processes.
  • Administer support for all market expansion strategies in the organization.
  • Initiating Operations Process Improvement Drives.
  • Developing, implementing and updating Standard Operating Procedures.
  • Reporting on all operational status /achievements.


Job Requirements
Minimum years of experience


Other Requirements


  • Relevant University Degree.
  • Strong analytical skills.
  • A high level of attention to details; Project Management skills.
  • Policy and process development/fine-tuning proficiency.
  • Minimum of five (5) years quality experience in similar role.
  • Excellent Communicator; Excellent written, reporting and presentation skills.
  • Strategy development, problem solving & investigative skills.
  • Self-starter with the drive for continuous improvement and achievement.
  • Proficiency with Microsoft office suite.

Application Closing Date
20th December, 2018. 

How to Apply
Interested and qualified candidates should send their CV to email

This job is no longer accepting applications.

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About The Concept Group
We are a holding company for three innovative and standard redefining subsidiaries: Rosabon Financial Services - Award winning bespoke finance company, Concept Nova - one of Nigeria's fastest-growing Information Technology service and Software Development companies, Percy Aitkins - Top notch Bureau De Change.The genesis of The Concept Group was initially borne from a functional and structural approach, simply delivering better effectiveness through shared services of back office functions for it...
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Job Summary
December 6, 2018
Offer Type
Full time
Minimum of 5years
December 20, 2018
Administration/ Office/ Operations /Quality Analyst / Quality Control
Banking / Financial Services
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