The Workplace Centre Limited - We are a World Class Skills Development and HR / ICT Consulting Services organisation that adds significant value to our clients and society.
We are recruiting suitably qualified candidates to fill the position below:
Job Title: Store Manager
- The Store Manager is responsible for ensuring that all branches represent the Hans & Rene brand, coordinating staff to ensure delivery of first class customer service and ensuring smooth overall operations of store/outlet they are responsible for.
- Coordinating daily front and back end operations of all outlets
- Supervising staff and area to ensure customer satisfaction within outlets
- Monitoring and training staff to ensure uniformity in service and presentation across all outlets
- Daily Shop running
- Staff Coordination
- Customer Service Interaction
- General Shop Operations
- Functional Reports to: F&B Manager
- Supervisees: all Restaurant front-end staff
Key Performance Indicators:
- Consumer feedback
- Restaurant staff performance
- Restaurant outlet maintenance
- Stock availability at outlets
- Timely and accurate reporting.