Owens and Xley Consults

Store Manager

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Owens and Xley Consults is recruiting for Full time Store Manager

Job Description

Owens and Xley is a business consulting and advisory company. We offer strategic services in the areas of business advisory, business development and planning to small businesses that would otherwise not have access to the technical competencies available to bigger companies. We know the role good planning plays in any business and its associated costs, and the initial capital challenges faced by small a business, which is why we have developed solutions which ensure that the small business owners still have access to the technical skill but at a fraction of the cost. We aim to help entrepreneurs and small business owners get better business results with less cost.

Job Title: Store Manager

Function of the Role

  • The Store Manager is the brand ambassador of the brand. She will be responsible for handling the daily management of the operations of the store.
  • This includes developing and implementing processes that would help with meeting and exceeding sales targets and store profitability;
  • Providing customers the ultimate experience by successfully executing the brand’s strategy;
  • Leading and developing a team of sales professionals in providing unsurpassed customer service.

Key Responsibilities

  • Plan out work assignments and work schedules of the employees and assign specific duties to employees
  • Ensure that the store personnel comply with the store’s security, sales and record taking practices and procedures.
  • Model and promote great customer service
  • Ensure that both your own personal sales contribution and that of your team meet and exceed performance goals set
  • Demonstrate sales leadership by actively being on shop floor; working with the store team in developing techniques that can build customer loyalty and brand awareness through superior service
  • Ensure Sales Associates are collecting relevant customer data to assist in relationship building and using data to tailor future, personalized shopping experiences
  • Work with Business Development Manager (BDM) in producing and executing business plan/strategy for the store, including: sales development, events, promotions, training, merchandising, etc.
  • Inform BDM of competitor activities / promotions and strategies
  • Maintain an in-depth knowledge of products
  • Lead by example and model behavior that reflects the brand’s core values
  • Recruit, guide and develop a team of professional sales staff, according to local HR directives
  • Participate in staffing decisions including: discipline, training, assignment and termination, according to local HR directives
  • Continually develop the sales associates and other staff so they can grow with the Company as it grows
  • Work with HR on assessing all the sales associates, and store support staff
  • Contribute to a positive atmosphere that is fun, professional, productive and team oriented; encourage ongoing dialogue with direct reports to foster new ideas and to achieve sales objectives
  • Regularly and effectively communicate company/store sales plan objectives the team so they can achieve clearly defined sales expectations.

Daily Tasks:

  • Perform opening and closing procedures
  • Attend to customers
  • Take opening and closing stock count
  • Ensure store is visually appealing
  • Collate and communicate customer feedback.

Weekly Tasks:

  • Routinely review POS transactions, incoming/outgoing merchandise orders and inventory levels for accuracy; regularly prepares scheduled sales reports
  • Prepare weekly operations reports.

Monthly Tasks:

  • Work with BDM to prepare sales report
  • Prepare inventory report.
Job Requirements
Minimum years of experience

3

Qualifications
B.Sc
Desired Course
Marketing
Other Requirements

Requirements

Educational Qualification:

  • HND or BSc in any related discipline preferably Marketing, Business and Finance.

Experience:

  • Minimum of 3 to 5 years of sales management experience in retail or luxury retail environment, with proven track record in sales generation and overseeing the achievement of sales and profitability targets
  • Experience must include: leadership, coaching and development of sales teams; performance management; stock/inventory management; visual merchandising
  • Be able to work non-traditional hours, including days, nights, weekends and holidays
  • Be proficient with Microsoft Office Word and Excel and a Point of Sales (POS) system
  • Be flexible to work in various roles based on business needs (front or back office)
  • Appreciated background in luxury goods a plus
  • Appreciated previous titles: Store Manager, Store Director, Retail Manager, Retail General Manager.

Skills and Abilities:

  • Goal oriented approach
  • Highly analytical with a drive for numbers
  • Good networking, prospecting and closing skills
  • High level of professionalism
  • Result-oriented and dynamic team player with exceptional motivation and interpersonal skills.
  • Relationship management skills and openness to feedback
  • Excellent selling, communication and negotiation skills
  • Good written and verbal communication skills
  • Able to work in a fast pace environment
  • High proficiency in MS Office Suite
  • Must be able to prepare management reports and correspondence
  • Good initiative, time and stress management skills.

Personal Attributes:

  • Keen eye for detail
  • Have a deep desire to work in the luxury retail industry
  • Sociable and friendly
  • Confident and pleasant
  • Knowledgeable of current trends
  • Loves a challenge
  • Assertive and creative
  • Stylish and fashion savvy.

Work Environment:

  • Work in the office
  • Will be required to write reports
  • Might be required to work overtime, on weekends and travel if necessary.

Salary

N100,000 - N150,000 / month

Method of Application

Interested and qualified candidates should send their CV to: recruitment@owensxley.com clearly indicating the "Job Title" as the subject of your mail

This job is no longer accepting applications.

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About Owens and Xley Consults
Owens & Xley is a full service business consulting and advisory company located in Lagos, Nigeria. We offer strategic services in the areas of business advisory, business development and planning to small businesses that would otherwise not have access to the technical competencies available to bigger companies.We love creating practical solutions that assist entrepreneurs navigate the day-to- day challenges of running a business.We know the role good planning plays in any business and its assoc...
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Job Summary
Published
March 10, 2020
Offer Type
Full time
Experience
Minimum of 3years
Location
Lagos
Salary Range
N100,000.00 - N150,000.00K
Deadline
March 12, 2020
Specialization
Transportation / Logistics / Supply /Procurement/ Purchasing
Industries
Consulting
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