Telemarketing / Customer Service Personnel - (Male)

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BankSome Group is made up of highly talented, diverse and motivated people who are dedicated to re-defining the business of Construction, Real Estate, Insurance Brokerage, International health Insurance, Bricks & Blocks, Wood & Aluminium, Renewable Energy and Property Management. Headquartered in Lagos, Nigeria and having presence in the United Kingdom and China. The company has developed a good business relationship with a vast network of experts around the world.

We are recruiting to fill the position below:

Job Title: Telemarketing / Customer Service Personnel - (Male)

Location: Lagos
Job Type: Full-time

Job Descriptions

  • Coordinates the deactivation and activation of members
  • Coordinates all routine correspondence and enquires of clients and company using Microsoft outlook.
  • Establish client relationships and follow up with client, as needed.
  • Produce proposals and International Private Medical Insurance premium quotation for prospective clients
  • Produce business letter as may be required
  • Review of all existing claims at least once a week
  • Provides timely feedback to the Business development manager
  • Identify and resolve client complaints and enquires promptly.
  • Adheres to all company policies, procedures and business ethics codes
  • Ensuring ASL (Anhtony Somefun Limited) remains proactive and responsive to prospective clients
  • Maintain a strong work ethic with a total commitment to success each and every day.
  • Explain IPMI plans and prices, and answer questions from customers.
  • Obtain client's information such as name, address, (many others) and payment method, and enter orders into computers.
  • Maintain records of current client accounts.
  • Assist to develop content for sales presentations or other materials.
  • Assist to schedule hospital appointments for clients.
  • Deal with complaints or doubts to safeguard the company’s reputation


    Minimum years of experience


    Other Requirements

    Qualifications and Experience

    • Bachelor's Degree in Social Sciences, English, Business Administration required. (Insurance is an added advantage)
    • 1 - 2 years of experience
    • Excellent communication and presentation skills
    • Proficient in English
    • Skilled in negotiation and dealing with complaints
    • Persistent and results-oriented
    • Possesses teamwork, leadership and facilitation skills in order to cut across many diverse functional disciplines and regional cultures.
    • Excellent problem solving and analytical skills.
    • Possess strong business acumen.

    Additional Information

    • Pension
    • H.M.O
    • Call Allowance

    This job is no longer accepting applications.

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    About Banksome Group of Companies
    Banksome Group of Companies is a highly talented, diverse and motivated people, who are dedicated to re-defining the business of Projects, Construction & Renewable Energy, Real Estate and Property Management, Insurance Brokerage, Bricks & Blocks, Wood & Aluminum in Nigeria.Headquartered in Lagos Nigeria and having presence in the United Kingdom and China, the company has developed a good business relationship with a vast network of experts around the world.BANKSOME GLOBAL RESOURCESBGR is a provi...
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    Job Summary
    January 22, 2020
    Offer Type
    Full time
    Minimum of 1years
    February 5, 2020
    Customer Service /Advertising/ PR / Marketing
    Banking / Financial Services
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