Transsion Holdings

User Operations Manager/Specialist

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Transsion Holdings is recruiting for Full time User Operations Manager/Specialist

Job Description

Transsion Holdings, the company formerly known as TECNO TELECOM LIMITED, established in July 2006, is a high-tech company specializing in the R&D, production, sale and service of mobile communication products. After years of development, Transsion has become an important part of the mobile phone industry and one of the major mobile phone manufacturers in the world. Currently, it has full ownership of three famous mobile phone brands TECNO, itel and Infinix, and an after-sales service brand Carlcare.

We are recruiting to fill the position below:

Job Title: User Operations Manager/Specialist


Job Description

  • The Mobile Internet Department of Transsion Holdings sector seeks qualified candidates to fill this role of an Business Specialist.
  • The mobile internet department of Transsion Holdings which comprises of several units which include product department, platform department, OS department and business department. Business department is recruiting currently for suitably qualified candidates to fill the position of a Business Specialist.


  • Manage event planning, scheme online and offline activities to increase user activeness and participation.
  • Combine with hot issues & social trendings, export creative and effective promotion proposal, gain user growth opportunities for the product with minimum cost.
  • Keep contact with users, replay their comments/questions in time, collect user’s feedback and give advice for product optimization.
  • Classify users according to their behaviors, make and implement well-directed strategies for different user groups, enliven the atmosphere in community.
  • Organize user survey regularly, sort out and analyze user demands.


    Job Requirements
    Minimum years of experience


    Other Requirements

    Key Requirements

    • Bachelor's degree, at least 2 years related experiences.
    • Good at event planning, previous successful case is a priority.
    • Familiar with promotion methods, related resources is preferred.
    • Have data sense, great data analysis ability is a plus.
    • Excellent communication skills.
    • Active on social media platforms, with over 5000 followers on Facebook, Instagram or Twitter.
    • Experience in entertainment industry is needed.

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    About Transsion Holdings
    TRANSSION Holdings is a leading player in the mobile industry in global emerging markets. Transsion Holdings is committed to becoming consumers' favourite smart device and mobile value added services provider with the highest brand influence in global emerging markets. The company is best-known in emerging markets for its leading mobile phone brands, including TECNO, itel, Infinix, and Spice. TRANSSION's brand portfolio also comprises Carlcare for after-sales services, oraimo for smart acce...
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    Job Summary
    November 12, 2018
    Offer Type
    Full time
    Minimum of 2years
    November 26, 2018
    IT/ Software
    ICT / Telecommunications
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