HRLeverage - Our client, a Multinational Global Payments Technology Company in Nigeria is recruiting to fill the position below:
Job Title: User Operations Officer
- You will be responsible to report to the Operations Lead.
- Check the client's email and send them a response quickly.
- The User Operations will also be responsible to document support issues and contribute to the knowledge base of the online operations team.
- Your job would be to act as a bridge between our users, operations, product, and technical teams on product issues and bug resolution.
- In addition to these, you will also handle responses on our social media channels like Twitter/Instagram and Facebook.
- Your job would be to make sure that customers get a fast response to their messages on social media.