HRLeverage Africa

User Operations Officer

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HRLeverage Africa is recruiting for Full time User Operations Officer

Job Description

HRLeverage - Our client, a Multinational Global Payments Technology Company in Nigeria is recruiting to fill the position below:

Job Title: User Operations Officer

Location:
 Lagos

Responsibilities

  • You will be responsible to report to the Operations Lead.
  • Check the client's email and send them a response quickly.
  • The User Operations will also be responsible to document support issues and contribute to the knowledge base of the online operations team.
  • Your job would be to act as a bridge between our users, operations, product, and technical teams on product issues and bug resolution.
  • In addition to these, you will also handle responses on our social media channels like Twitter/Instagram and Facebook.
  • Your job would be to make sure that customers get a fast response to their messages on social media.

 

Job Requirements
Minimum years of experience

Qualifications
FSLC /SSCE /JSCE /NABTEB /ADN /OND /ND /NCE /B.Sc /B.Ed /B.Tech
Other Requirements

Job Requirements

  • Past experience with technical customer support is required.
  • Have strong verbal and communication skills.
  • You should be passionate about creating high-quality user experience.
  • You need to have good interest and understanding of online payments & trading platforms
  • You must be proficient in MS Excel and other office packages.
  • You should be fluent in English.
  • Other business functional languages is a plus.


How to Apply
Interested and qualified candidates should send their CV to: Resume@HRLeverageafrica.com using the Job Title as subject of the email.

This job is no longer accepting applications.

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About HRLeverage Africa
HRLeverage Africa is an HR, Outsourcing and Recruitment Service Provider. HRLeverage delivers excellent spectrum of HR Business Solutions and strategic management support services through a customs built approach for organisations. As a premium professional HR Boutique firm domicile in Africa, with our global partners, we leverage on technology in providing a one-stop human resources services to various industries in terms of Staffing, Outsourcing, Executive search and recruitment, HR advisory, ...
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Job Summary
Published
October 8, 2019
Offer Type
Full time
Location
Lagos
Deadline
October 22, 2019
Specialization
Surveying / Real Estate / Property
Industries
ICT / Telecommunications /Ecommerce / Retail / Wholesales
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