Transsion Holdings

User Operations Specialist

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Transsion Holdings is recruiting for Full time User Operations Specialist

Job Description

Transsion Holdings, the company formerly known as TECNO TELECOM LIMITED, established in July 2006, is a high-tech company specializing in the R&D, production, sale and service of mobile communication products. After years of development, Transsion has become an important part of the mobile phone industry and one of the major mobile phone manufacturers in the world. Currently, it has full ownership of three famous mobile phone brands TECNO, itel and Infinix, and an after-sales service brand Carlcare.

We are recruiting to fill the position below:

Job Title: User Operations Specialist

Location
: Lagos

Job Responsibilities

  • Responsible for communicating with users, handling their complaints and collecting feedback.
  • Social media management including Facebook and Whatsapp and other social media platforms. Organize user event and manage user relationship.
  • Building strong relationships with core users and conducting user surveys.

 

    Job Requirements
    Minimum years of experience

    1

    Qualifications
    FSLC /SSCE /JSCE /NABTEB /ADN /OND /ND /NCE /B.Sc /B.Ed /B.Tech
    Other Requirements

    Requirements

    • One year related work experience at least.
    • Passionate about the job, a good team player.

    This job is no longer accepting applications.

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    About Transsion Holdings
    TRANSSION Holdings is a leading player in the mobile industry in global emerging markets. Transsion Holdings is committed to becoming consumers' favourite smart device and mobile value added services provider with the highest brand influence in global emerging markets. The company is best-known in emerging markets for its leading mobile phone brands, including TECNO, itel, Infinix, and Spice. TRANSSION's brand portfolio also comprises Carlcare for after-sales services, oraimo for smart acce...
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    Job Summary
    Published
    March 21, 2019
    Offer Type
    Full time
    Experience
    Minimum of 1years
    Location
    Lagos
    Deadline
    April 4, 2019
    Specialization
    IT/ Software
    Industries
    ICT / Telecommunications
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