Gems Communications Ltd

Head, Client Service

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Gems Communications Ltd is recruiting for Full time Head, Client Service

Job Description

Purpose of the Position: To develop and provide creative value-added solutions which will enhance the profile, perception and ultimately the bottom line of clients through innovative and excellent customer service delivery and in turn increase GEMS Communications Ltd revenue.


·         Planning, developing and managing existing clients’ projects

·         Developing and implementing marketing strategies that will lead to new client acquisition and increase in revenue.

·         Directing team members in meeting client and company objectives

·         Defining departmental operating budgets, and resource, risk and scope management

·         Managing client expectations

·         Communicating with stakeholders

·         Determining short- and long-term resource requirements

·         Building and managing team

·         Designating responsibilities among team members

·         Coordinating external communications to support the company image.

Job Requirements
Minimum years of experience


Desired Skills
marketing experience
Other Requirements

Qualification, Knowledge, Skills and Experience

·         MBA Degree or Graduate degree in a related field.

·         Membership of Advertising Practitioners Council of Nigeria (APCON)

·         Minimum of 6 years work experience with a client servicing/key account management/marketing company, and in a management position.

·         Marketing Communication

·         Marketing Strategy

·         Market Research

·         Product Development and Marketing

·         Business Strategy

·         Management

·         Advertising

·         Project Management

·         Competitive Analysis

·         Photography

The person must also demonstrate the following personal attributes:

·         Flexibility

·         Friendliness

·         Must have a global perspective in marketing

·         Passion to deliver results

·         Tenacity and enjoy travelling


This job is no longer accepting applications.

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About Gems Communications Ltd
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Job Summary
September 20, 2019
Offer Type
Full time
Minimum of 4years
Abuja Federal Capital Territory
November 30, 2019
Advertising/ PR / Marketing
Advertising / Media / Publishing
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