PrepClass Nigeria Limited

Telesales Representative

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PrepClass Nigeria Limited is recruiting for Full time Telesales Representative

Job Description

JOB DETAILS

  • Managing incoming calls and customer service inquiries
  • Generating sales leads that develop into new customers
  • Identifying and assessing customers needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information/feedback by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and data
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
Job Requirements
Minimum years of experience

1

Qualifications
FSLC /SSCE /JSCE /NABTEB /ADN /OND /ND /NCE /B.Sc /B.Ed /B.Tech
Desired Skills
ability to understand
Other Requirements

REQUIREMENTS:

  • Payment and job continuity is strictly based on candidates ability to meet set target
  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Minimum of OND degree
  • Between ages 21 – 29
  • Should reside in Lagos, preferably Lagos mainland

This job is no longer accepting applications.

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About PrepClass Nigeria Limited
Prepclass is an academic solutions provider offering a customized learning program for each and every student. We have learning programs to fit any family's needs and preferences - whether it's in-home tutoring or online test prep.Our current product is an online platform that contains a huge plethora of past question material that allows students practice online and understand there areas of strength and weaknesses. Also parents that want a more personalized experience for their kids can also r...
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Job Summary
Published
July 12, 2018
Offer Type
Full time
Experience
Minimum of 1years
Location
Lagos
Salary Range
N700,000.00 - N720,000.00K
Deadline
September 30, 2018
Specialization
Customer Service
Industries
Education Services/ Research
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