Total Quality Management (Professional Diploma)

Total Quality Management (Professional Diploma)


  • Provider: SCILS Management Center
  • Location(s): Lagos
  • Duration: 2 days
  • Fee: ₦35,000
  • Venue: 58, Opebi road near salvation b/stop ikeja lagos
  • Application Deadline Listing Expired
  • Training Type parttime
  • Required Experience High School
  • Start Date 31 December, 2018

Training/Course Overview

Course Title: Total Quality Management

Course Description

Quality management ensures that an organization’s product or service is consistent. It has four main components: quality planning. Quality control, quality assurance and quality improvement. Quality management is focused not only on products and service quality but also on means to achieve it. This course is facilitated by one of our most revered industry professional and facilitator. He is a certified project management professional as well as six sigma black belt professional.

At the end of this course, participants will receive a Professional Diploma in Total Quality Management.

Venue: SCILS MANAGEMENT CENTRE | 58, Opebi road (Beside Diamond Bank), Salvation Bus Stop, Opebi, Ikeja, Lagos

Please Text or Call Niyi (08162625986 / 08094001990), Yomi (07039028188)

Audience Profile: Anyone interested in knowing more about Quality Management can take up this course

Prerequisites: There is no formal prerequisite for this course.

Training/Course Outline / Requirements

  • Introduction Quality Management
  • Kano’s Five Types of Quality
  • 14 Quality Management Techniques
  • 7 Barriers to Continuous Quality Improvement
  • Focus Areas of Total Quality Management
  • 4 Absolutes of Quality Improvement Process
  • 8 Quality Management Principles
  • Understanding Cost of Quality
  • Understanding Cost of Poor Quality
  • STINGER Principle
  • Total Quality Management Tools
  • Total Quality Management Measurement
  • Six Sigma Methodology for improving Quality
  • Product/Service Quality Maximization
  • Practical application of the seven basic quality tools
  • Continuous quality improvement

Training Pack

  • Lunch
  • Templates
  • Customized Training Materials
  • Post Training Support
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